Privacy Policy

Welcome to CoTrainr! This Privacy Policy explains how we collect, use, and protect your personal information. By using CoTrainr, you consent to the practices described in this policy. We are committed to protecting your privacy and ensuring the security of your information.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Information: This includes your name, email address, phone number, and other contact details you provide when creating an account.
  • Profile Information: This includes your profile picture, bio, fitness goals, and other information you choose to share on your profile.
  • Payment Information: This includes your credit card details or other payment information necessary to process transactions.
  • Usage Data: This includes information about how you use our platform, such as the pages you visit, the trainers you view, and the sessions you book.
  • Device Information: This includes information about the device you use to access our platform, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing and Improving Our Services: We use your information to operate, maintain, and improve CoTrainr, as well as to personalize your experience.
  • Connecting Clients and Trainers: We use your information to match clients with suitable trainers and to facilitate communication between them.
  • Processing Payments: We use your payment information to process transactions and prevent fraud.
  • Communicating with You: We use your contact information to send you updates, notifications, and promotional materials.
  • Ensuring Security: We use your information to protect the security and integrity of our platform.

3. Sharing Your Information

We may share your information with:

  • Trainers: We share your information with trainers you book sessions with to facilitate the training process.
  • Service Providers: We share your information with third-party service providers who assist us in operating our platform, such as payment processors and email marketing services.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your payment information and other sensitive data.
  • Secure Storage: We store your information on secure servers with limited access.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information.
  • Opt-Out: You have the right to opt-out of receiving promotional communications from us.

To exercise these rights, please contact us at support@cotrainr.com.

6. Cookies

We use cookies and similar technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device. We use cookies to:

  • Analyze Website Traffic: We use cookies to understand how users interact with our platform.
  • Personalize Your Experience: We use cookies to remember your preferences and display relevant content.
  • Improve Our Services: We use cookies to identify and fix technical issues.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

CoTrainr is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the effective date. Your continued use of CoTrainr after any changes constitutes acceptance of the new policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at support@cotrainr.com.

Thank you for trusting CoTrainr with your personal information. We are committed to protecting your privacy and providing a safe and secure platform for connecting clients and trainers.